Privacy Policy — Exolus Node

This Privacy Policy describes how Limitless AI, Inc. (formerly Exolus Node AI, Inc.), operating as Exolus Node ("we", "us", or "our"), collects, uses, and protects information about you when you use our website, desktop application, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information you provide directly

→ Account registration data: name, email address, and password
→ Billing information processed securely through our payment provider (Stripe)
→ Communications you send us, including support requests and feedback

1.2 Information collected automatically

→ Usage data: features used, recording frequency, session duration
→ Device data: OS version, hardware specs, app version
→ Log data: IP address, browser type, pages visited, crash reports
→ Cookies and similar tracking technologies (see Section 5)

1.3 Your recordings and content

If you use cloud storage, your recordings are stored encrypted on our servers. We do not view, analyze, or use the content of your recordings for any purpose other than delivering the service to you. You can delete your recordings at any time from your account dashboard.

2. How We Use Your Information

→ To provide, maintain, and improve our Services
→ To process payments and manage your subscription
→ To send transactional emails (receipts, password resets, security alerts)
→ To send product updates and marketing communications (you may opt out at any time)
→ To analyze usage patterns and improve product features
→ To prevent fraud, abuse, and security incidents
→ To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

→ Service providers: Trusted vendors who help us operate the service (e.g., Stripe for payments, AWS for hosting, Intercom for support). These parties are bound by confidentiality agreements.
→ Legal requirements: If required by law, court order, or governmental authority.
→ Business transfers: In the event of a merger, acquisition, or sale of assets, with prior notice to you.
→ With your consent: For any other purpose with your explicit consent.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide Services. After account deletion, we delete or anonymize your data within 30 days, except where we are required to retain it for legal or tax purposes (up to 7 years). Recordings stored in the cloud are deleted within 7 days of account termination.

5. Cookies

We use cookies and similar tracking technologies on our website. Types of cookies we use:

→Essential cookies: Required for the website to function (authentication, session management). Cannot be disabled.
→Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics). You may opt out.
→Preference cookies: Remember your settings and preferences across visits.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

→ Access: Request a copy of the personal data we hold about you
→ Correction: Request correction of inaccurate or incomplete data
→ Deletion: Request deletion of your personal data ("right to be forgotten")
→ Portability: Receive your data in a machine-readable format
→ Objection: Object to processing of your data for marketing purposes

To exercise any of these rights, contact us at team@exolus-node.pro. We will respond within 30 days.

7. Security

We implement industry-standard security measures including AES-256 encryption for stored data, TLS 1.3 for data in transit, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password for your account.

8. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website at least 14 days before the change takes effect. Your continued use of the Services after changes are effective constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Limitless AI, Inc.
2000 South Colorado Boulevard, Tower 1, Suite 222
Denver, CO 80222, United States
Email: team@exolus-node.pro
Phone: +1 (512) 483-9271